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Unbundled Services – A New Approach to an Old Problem

By Family law, Unbundled

Unbundled Legal Services – A New Approach to an Old Problem

By Katie Brownell

 

Over the last decade, more and more Manitobans have started representing themselves in their legal disputes. While this has typically been the case for small claims matters, self-representation is now approaching the 50% mark for family law matters, according to statistics collected by the Department of Justice and legal unbundled services is something that people are turning to for help.

You might choose to represent yourself for a number of reasons: you feel that you cannot afford a lawyer or you do not qualify for legal aid; you cannot find a lawyer; you have been unhappy with previous experiences; you do not trust the legal system or you believe that you can do the work yourself.

The most common reason motivating people to self-represent is that hiring a lawyer is too expensive. This is something that lawyers can help fix by offering services that the majority of people can afford. Instead of the traditional billable-hour model, where legal fees are charged on an hourly rate and the lawyer handles all aspects of the case, we are starting to offer unbundled, or limited scope, services. This is where you and your legal team make an agreement to limit the scope of the lawyer’s work on the file to specific, pre-agreed tasks. It is an option that falls between no representation and full representation.

According to the National Self-Represented Litigants Project, many self-represented clients find the process of handling their own legal matter to be overwhelming and uncertain. The unbundled model gives you access to a lawyer who can help alleviate your concerns without requiring you to provide a large retainer up front.

While the unbundled services don’t make sense for all matters or all people, it can be particularly helpful when you are representing yourself in a civil or family matter where there are many specific procedures and court rules that must be followed. The big challenge for most people isn’t the actual law, it is the procedure involved. Having a good argument or a worthwhile claim doesn’t mean much if you are not able to put it into a form the courts will accept.

The impact of family litigation can be lifelong; it can affect what kind of a relationship you will have with your children and how much money you will have to support them and yourself. Making a mistake at an early stage in the process can be difficult to fix later and fixing it can cost much more than doing the right thing in the first place.

In February of 2019, the court implemented a new model for family law matters that has resulted in changes to court forms and procedure. Under the new model, there is an emphasis on exchanging materials and information at an early stage so that families can attempt to negotiate or settle as many issues as possible without the involvement of the court. Given these recent changes, it is important to make sure that the initial documents you submit to the court and exchange with the other person are in the proper form and set out the issues you are hoping to have resolved.

Hiring a lawyer on an unbundled basis is a great way to set yourself up for success. Instead of providing a lawyer with a retainer and having them control the entire file, you can seek the lawyer’s advice or assistance on particular tasks such as preparing, filing and serving a Petition for Divorce or a Statement of Claim. You can also get legal advice on one specific issue or have a lawyer look over materials you receive from the opposing party. You and your lawyer can decide on a plan that best suits your case and your budget. Once you’ve gone to a lawyer for unbundled services, you can make an appointment to go back and get further advice as problems or questions arise, which can be helpful because that lawyer is already familiar with your file.

Hiring a lawyer may not always be necessary and sometimes may not be possible. Unbundled services are an affordable and accessible alternative to help you navigate the legal system during what can be a tough or confusing time.

Out of Court Family Resolution Certificates

By Family law

Manitoba Courts have recently expressed significant concern that the courts are being used to solve family law disputes involving child custody, support, and property division. As a way to encourage the resolution of family matters outside of court, Legal Aid Manitoba, also referred to as “LAM”, has created a certificate specifically for clients with out of court resolution in mind: “Out of Court Family Resolution Certificates”. To obtain one of these certificates, both parties must qualify for legal aid and they must commit to resolving their matter using a family resolution process such as collaborative law or four- way settlement meetings. Litigation is not permitted without authorization from Legal Aid Manitoba. If the parties do not work with their lawyers to achieve out of court settlements, and elect to go to court, they run the risk of having their LAM certificate cancelled. The intent of this approach is to focus on the best interests of the children and families as well as encouraging more effective ways to settle disputers.

In order to determine if one qualifies for a certificate, LAM reviews the applicant’s complete financial situation, including income, assets (including a house or RRSPs), debts, and whether or not money will be available to pay legal fees at the end of the case. The guidelines for income threshold to be eligible for legal aid are based on gross family income and family size. The typical guidelines are as follows:

Family Size Gross Family Income
1 $23,000
2 $27,000
3 $31,000
4 $34,000
5 $37,000
6 $40,000
7+ $43,000

 

Legal Aid Manitoba will also look closely at the legal matter to determine its appropriateness for this process. Whether one qualifies for assistance is solely at the discretion of LAM.

Alternatively, LAM also offers an Agreement to Pay (ATP) Program to help applicants pay for their legal services. If someone qualifies for this program, LAM requests an initial payment be made and then ongoing, interest-free monthly payments until the cost of the legal matter has been paid in full. This can often be significantly more affordable than hiring a private lawyer. [i]

Wolseley Law LLP is now accepting Out of Court Family Resolution Certificates through LAM, as we strongly support the initiative to resolve matters outside of Court when possible. If you think you qualify for legal aid and are interested in resolving your matter outside of Court or have already applied and been approved for this certificate, we may be able to assist you. If you do not know if you qualify for assistance, we would be happy to help you with your application at our office. You can contact us at al@wolseleylaw.ca, through our website www.wolseleylaw.ca or by telephone at 204-977-1706.

[i] Information taken from the Legal Aid Manitoba Website: https://www.legalaid.mb.ca/financial-rules/do-i-qualify-financially/

The New Family Law Model in Manitoba

By Family law

By Leah Klassen

“The Only Constant in Life is Change”

We often hear from clients dealing with family law matters that the process is far too time consuming and costly, and we certainly can’t argue with this. Time and time again, we’ve seen how significant time and expense could have been avoided simply by the court system and lawyers alike handling the matter more effectively.

In February of 2019, a new model for the family law system was implemented in Manitoba. The intention behind this new model was to address these issues by placing significant emphasis on the proper steps being taken at the beginning of the process, encouraging timely disclosure of relevant information and, most importantly, encouraging settlement outside of court.

The majority of people seeking our assistance want their matter to be dealt with amicably, efficiently, and nowhere near a courtroom. The new model encourages this by requiring certain prerequisites to be completed before an initial court date can be scheduled. One of these prerequisites is confirmation that the parties have attempted to resolve the matter prior to going to court. These attempts can include mediation, four-way meetings between the parties and their lawyers, or even meetings between the parties themselves, (where parties don’t have lawyers themselves).

Additionally, separating parties will now have to prepare a new court-required prerequisite of a written parenting plan. This is not an official document, but rather a document that should set out, in detail, a plan for the children’s residence, schooling, contact with the both parents and family members, and any other concerns or special needs of the children. Both parents are also required to attend the “For the Sake of the Children” program, and although this is not a new requirement, it continues to be a valuable one. We find that almost every one of our clients who has attended the program has advised us how useful it has been. The combination of the new prerequisites with the former ones is meant to lead to the increase of early, out of court settlements.

Financial disclosure is often the cause of delays in the court process. Financial information provided is often late, incomplete or simply not provided at all. Income taxes, T4s and calculating your monthly expenses are all types of information that the Court requires. Anyone who has been through a family legal case, would probably agree that giving and receiving financial disclosure often poses a significant challenge. The new model has addressed the delays that often occur by requiring full financial disclosure as a prerequisite prior to an initial court date being scheduled for any matters involving support or property division. In most, if not all cases, you will be required to fill out a Form 70D Financial Statement, with income tax returns and proof of year-to-date income. Before going to see a lawyer or beginning your family legal process, it is useful to gather your last three years of income tax returns, or if that is not available, at least the last years’, as your lawyer is sure to ask for this and will be incredibly pleased if you have it ready to go!

The change to the family model applies to variations of Final Orders, Petitions and Petitions for Divorce that are contested, and property division issues. If you are interested in seeing if and how these changes apply to your circumstances, be sure to contact your lawyer to discuss. Should you be a self-represented individual, ensure that you are familiar with the new model and take note of changes to court forms, so as not to delay the resolution of your matter.

Leah Klassen is an associate at Wolseley Law LLP. The information presented in this article is not to be considered legal advice nor fit for any particular purpose. You should consult a lawyer with any questions specific to your situation.

Travelling to the US or other countries with children

By Family law

The Canadian Bar Association has recently released, as a part of their “Legal Health Check” series, a new handout talking about what steps and paperwork should someone do if they are planning to travel internationally with a child. As a part of their handout they discuss document requirements and suggestions as well as a tips section on children travelling alone. Have a look at their PDF here: “CBA LEGAL HEALTH CHECK: TRAVELLING WITH A CHILD”

Online Assets And Your Estate

By Estates

When we think about assets to include in a will people have, for over a hundred years, been concerned about the “big 4” things: house, money, kids, and business. Modern estate planning brings many more concerns, not the least of which are digital assets.

This can encompass many, many things from website ownership or rewards points from loyalty programs through to much more cutting edge digital assets like cryptocurrencies such as Bitcoin. In most cases though, an email or social media account will be far and away the most common digital asset, full of communications, photos, and memories – many of which we consider more valuable than our simple possessions. And for the most part, people have no idea how those accounts are dealt with after we pass on.

Many of the largest email/storage/social media providers have established policies for this eventuality and I’ve detailed some of them below. This information is current as of August 1, 2017 and should be checked on the services’ sites before making plans regarding these assets.

Gmail/Google: One of Google’s little known features is called “Inactive Account Manager” which grants access to your account to someone that you designate in the event that your account has been inactive for a certain period of time. You get to choose what information they get from Gmail, Drive, Photos, etc. (or if the account should just be deleted) and can customize an email to that person explaining what you want done with the data. If you do not set up the Inactive Account Manager there is a multi-step process that, ultimately, may involve an order from a U.S. based court (as Gmail is located in the US, along with all of the other providers here) but certainly no easy path to accessing that information.

Facebook: Similar to Google, Facebook has a “Legacy Contact” feature where, on proof of death, you can designate another Facebook user to be allowed to either close your account or access a download of the things that you’ve shared within the network. It can be accessed through the general settings link on your profile.

Dropbox: Dropbox is likely the easiest service to access as they have clear procedures for accessing an account. They require that you provide your ID along with, for Manitoba purposes, a grant of probate of a will that specifically grants access to the account to the executor. Interestingly, unlike Google, they do not specify a U.S. court, though they do indicate that even with all documentation they cannot guarantee that they will be able to provide access.

Hotmail/Outlook: Microsoft’s process is more opaque. They will not grant access to the account, nor to any other Microsoft services (like OneDrive) but after a review may be able to provide “contents of a personal email account.” It requires a valid “court order” (which would presumably include a grant of probate) from the “requesting party’s jurisdiction” (such as Manitoba) and as with Dropbox it appears to require specific granting of the information in the will that is probated.

Yahoo Mail and iCloud: Both Yahoo (which also owns the photo site Flickr) and iCloud (which is the umbrella terms for everything Apple related) spell out their policies in their terms of service quite explicitly: all email and storage content, along with purchased apps and music are non-transferable and cannot be released to anyone as a privacy measure. Fortunately, for Apple users, the best way around that is to enable “Family Sharing” which gives people you designate access to your photos and purchases, if nothing else. For their part, Yahoo allows someone to at least close a loved one’s account with sufficient proof of death.

If you are named as someone’s executor and are going to attempt to use procedures like these to access someone’s account after they have passed, it is important to notify the services quickly as, usually, a period of inactivity will lead to a closing and deleting of the account and everything in it.

Ultimately, the easiest, and most sure-fire way to grant access to these accounts after you have passed is to write down the passwords and leave them with your will. It is important to note that, technically, sharing your passwords, even with your executor, is a violation of some website/service’s Terms Of Service, and that there are also risks to writing down passwords and keeping them unsecured. I would suggest that each user has to balance those risks for themselves. More to the point, one of the larger issues here is that it is often not practical to keep passwords written down as passwords, and even accounts, change over time, but if you want to be able to grant your loved ones access to your accounts, it is, in most cases, necessary.

Gerrit Theule is a partner at Wolseley Law LLP and a member of the Manitoba Bar Association’s Wills and Estates Section executive. The information presented in this article is not to be considered legal advice nor fit for any particular purpose. You should consult a lawyer with any questions specific to your situation.

Will You Make a New Year’s Resolution this year?

By Estates, Wills No Comments

by Gerrit Theule and Tim Brown

  • Originally published in the Wolseley Leaf in January 2017

With the close of 2016 and the arrival of 2017 a lot of us may be thinking about New Year’s resolutions to commit to. New Year’s resolutions are too often the things that we know that we should do but for whatever reason, we haven’t gotten around to actually doing. They are the adult version of the “green vegetables” of our childhood, only now, many of us need to be less concerned with getting dessert and more with our own wellbeing and that of those around us. This year, there is no better candidate for a New Year’s resolution you can achieve than to write a will, especially ( but not only!) if 2016 saw you married, divorced, having kids, or saw the passing of a close relative.

Now, I know what you’re going to say, because I hear it almost every day: “I know that I really should have one but…” Often the reasons are varied but they often boil down to two factors: concern about cost, and not wanting to talk about “it”.

The cost factor is a simple one: just ask. Wills can range in cost, usually in relation to how complex the estate and will instructions are, but basic wills can be very affordable, especially given how much money and confusion they can save your loved ones. Many lawyers place prices for simple wills on their websites and most are happy to discuss their fees upfront with people who ask. In the end, a little bit of money spent on a will can save even what would appear to be the easiest estate a significant amount of money in additional fees. Without a will, a number of forms and procedures may be required to show the courts even basic information such as who should be the one to administer your estate, to say nothing of how your estate should be divided, what should happen to your family business, or where any minor children or even pets should live. If you don’t make a decision, the law will decide for you.  The resulting additional (and avoidable) costs from gathering and presenting information for the courts all too often far outweigh the cost of making preparations ahead of time.  Most importantly, it often doesn’t lead to a result that you’d be happy with.

Talking about “it” is the tougher issue to address, but like so many other New Year’s resolution subjects, not talking about it won’t make it go away. If you want a say in what happens to your minor children, possessions, and money, now is the time to have your say. More than that though, although it may not feel like it, making a will is one of the kindest things that you can do for those close to you. Knowing the “who” and the “what” when you pass away lessens the possibility of confusion and disagreement leading to painful and costly fighting amongst family members.

Certainly 2016 saw more than its fair share of high-profile celebrity passings, but what is more interesting is the news about them that we didn’t see. Even with the media’s constant focus on celebrities, stars with estate values in the tens or hundreds of millions passed away this year with hardly a hint of the kind of family discord that many of us think of when we think of the death of millionaires. The notable exception was Prince who famously passed away last year without a will, leaving his family and estate in utter confusion. The rest, we can assume, passed having made plans for their loved ones to follow, meaning that those closest to them can concentrate on what is really important: remembering their loved one.

Making a will as a New Year’s resolution this year lets you do the same thing for your own friends and family. There is no wondering about what you would have wanted, no agonizing about making sure that they are doing what they should be doing, and no fighting. Yes, like vegetables or the gym, it’s something that you may not really want to do, but in the end it’s good for you and, more importantly, good for those you love. You’ll be happy that you did.

Gerrit Theule and Tim Brown are lawyers and the owners of Wolseley Law LLP